Melissa Formal Gown

Your payment is secure in our website, we use industry-standard SSL encryption to protect your sensitive information. We also support major credit card providers, as well as alternative payment methods such as PayPal and Apple Pay, ensuring a safe and secure checkout experience. Additionally, we are PCI DSS compliant, which is a set of security standards created to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

All orders are shipped from our warehouse within 2-4 business days of their placement with free tracked shipping. The shipment will arrive between 7 and 14 business days after the dispatch date, depending on the carrier provider's availability and location. For more details, please check Shipping Policy.

You have 30 days from the date you received your order to return it for a refund or exchange. We would gladly accept new, unused, unwashed, and unaltered items within this time limit if they are returned in their original packaging. The refund will be issued within 7 to 14 business days after it has been received and approved. You will be notified via email once the reimbursement has been processed. Please keep in mind that refunds, exchanges, and cancellations are not available for customized items. For more details, please check Return & Refund Policy.